Schedule Audit
Effective Date: May 17, 2025
We offer three types of service models — Performance-Based, Retainer-Based, and One-Time Setup Projects.
Here’s how our refund policy applies to each:
Performance-Based Engagements
Our performance-first model means we don’t make money unless you do. Base fees are non-refundable, unless we generate zero attributable revenue and have launched and implemented everything agreed upon. In that case, a conditional refund may be offered, pending a joint review of campaign data and deliverables.Refunds will not be issued if: Campaigns aren’t launched due to client delays or missing access Required assets (ad budget, creatives, tech access) aren’t provided Revenue is generated, but doesn’t meet personal or subjective goals
Retainer-Based Engagements
All retainer fees (monthly management, strategy, or creative) are non-refundable once work begins, as time and team resources are allocated immediately.
One-Time Setup Projects
One-time setup fees are non-refundable once work is underway or assets have been delivered. This includes funnel builds, ad creative packages, or any fixed-scope execution.
Early Exit Clause (Applies to All Engagements)
If both parties mutually agree within the first 3–7 days that the partnership is not a good fit — and no significant deliverables, strategy assets, or creative work have been delivered — a refund may be issued at our discretion.This is designed to give both sides a fair, low-risk window to ensure alignment before full deployment begins. By engaging our services, you agree to this refund policy. If you have any questions, feel free to reach out before starting work.
